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Behind Europamaut is a dedicated team at DMC Digital Maut Consulting GmbH, based in Cologne and entered in the commercial register.
Europamaut at a glance
Five points from critical reviews on Trustpilot, answered briefly.
“I only wanted a 10-day vignette and ended up with a subscription without noticing.”
This can happen when ordering quickly. The Vignette Flat Rate is billed monthly in advance until you cancel.
This can be seen in the product name (“10-Day Vignette Austria - Flatrate”) and in the cost overview (“Flatrate fee (per monthly billing period)”). If you missed it, we apologise.
“Unfortunately, I only discovered in the following month, at the next charge, that it was a subscription.”
Because the flat rate continues until you cancel it. Further vignettes are not registered automatically; you activate them yourself when needed.
If you only need the flat rate for one trip, you can cancel right after registration. A vignette that has already been activated remains valid until its own expiry date.
“Right after ordering, I received an order confirmation. But that is not yet a valid vignette.”
Not yet. The order confirmation confirms that we have received your order. You can set off once you have received the registration confirmation.
This usually takes only a few minutes. You can see whether your license plate is registered in the validity check. It is best to order before you set off.
“There's no money back, even though the 10-day vignette was cancelled an hour after the money was debited.”
You can withdraw from the contract within the 14-day withdrawal period. The toll products are then no longer valid.
What you are refunded in that case is governed by the withdrawal policy. In the event of a cancellation, billing periods already paid for are not refunded pro rata.
“I thought I was on the official website for the Austrian vignette …”
No. europamaut.com is not an authority or government website, but a private, commercial service provider.
We register your vehicle's license plate with the official toll operator of the country that issues the vignette, and handle the payment. We cover the toll fees as part of the flat rate.
Write to us. We will look into your case and work with you to find a solution.
support@europamaut.com12.80 €* per month, cancel anytime.
Sign up for the flat rate now* ASFINAG toll fee (10-day vignette): 12.80 €, toll fee fully covered by DMC, flat price (per monthly billing period): 12.80 €, notice period 0 days
Four stages, from the form to a valid vignette.
Form
The product name states the flat rate. Above it, a text explains how it works: “You only pay the monthly flat rate price.”
Summary
The notes say “Prices apply per monthly billing period”. The cost overview shows the “Flatrate fee (per monthly billing period)”.
Order confirmation
The first email confirms receipt. The activation “usually takes place automatically within a few minutes”.
Registration
The second email says: “Your journey can begin, as your license plates have been successfully registered by us!”
Consumer information Terms and conditions
* ASFINAG toll fee (10-day vignette): 12.80 €, toll fee fully covered by DMC, flat price (per monthly billing period): 12.80 €, notice period 0 days
How it works, and what applies afterwards.
Open the management area
Use the personal link from your email. If you don't have the link, enter your license plate on “Manage flatrate” and confirm the code we send you by email.
Click “Cancel”
Confirm with “Yes, cancel”. That is all you need to do.
Get in touch if you have questions
Our customer service will be happy to help you: support@europamaut.com.
You can also pause the flat rate, in the management area or in the app. The pause usually begins at the end of the current billing period.
In addition, the statutory 14-day right of withdrawal applies from the conclusion of the contract.
You should not have to simply take our word for anything.
Company and commercial register
DMC Digital Maut Consulting GmbH, Hohenstaufenring 62, 50674 Köln, HRB 113199, Local Court of Cologne. View imprint
Read the terms in advance
The terms and conditions, the withdrawal policy and the consumer information are available before every order.
Check validity
In the free validity check, you can see by license plate whether a valid digital vignette exists.
Payment via Stripe
Payment is processed by the payment service provider Stripe. You enter your payment details directly in its input fields.
Contact support
Our support team answers your questions at support@europamaut.com.
Spotting dubious shops
Check us against the same criteria too. Our guide Beware of scammers explains how.
TrustScore of 4.5 from 1,755 reviews (as of 31 October 2026). 1,564 of these reviews, i.e. around 89%, have 4 or 5 stars.
Read the critical voices too. Read all reviews
And where it doesn't. We would rather tell you that up front.
12.80 €* per month, cancel anytime.
Sign up for the flat rate now* ASFINAG toll fee (10-day vignette): 12.80 €, toll fee fully covered by DMC, flat price (per monthly billing period): 12.80 €, notice period 0 days
Answers about the accusations and how the Vignette Flat Rate works.