When browsing the internet, you may have noticed that some websites appear less reputable than others. A large number of news portals such as the Verbraucherzentrale Baden-Württemberg (01.07.2025), the Allgäuer Zeitung (11.06.2025), the Tagesschau (20.05.2025) and BR24 (12.04.2025) have reported on the dangers of scam websites and specifically pointed out fraud when purchasing vignettes. We would like to give you tips on how to recognise fraudulent websites so you don’t fall into scammers’ traps and lose money.
As soon as you visit a website you do not know yet that advertises products for purchase, you should check the URL. Pay attention to whether the link contains unusual characters or spelling mistakes.
Who doesn’t know it? When we browse the internet, we often try to find a bargain. But cheap doesn’t always mean trustworthy. Scammers often exploit the desire for a rock-bottom price. Therefore, be especially careful if the product is offered at a comparatively low price. There have already been several incidents where people bought an invalid vignette and ultimately had to pay the fine for not having a valid vignette.
You should also consider it a warning sign if advance payment is the only payment method accepted. Reputable shops usually offer a wide range of payment methods, such as credit card and PayPal, where buyer protection applies. In addition, never carelessly share personal data such as credit card numbers, passwords or TANs.
Pay special attention to the legal notice and take a closer look. A reputable website always has an imprint with contact details. This includes the name of the managing director, the company address, a phone number or email address, as well as registration in the commercial register.
Better safe than sorry! If you are on a website that seems rather dubious, you should not only read the imprint but also verify the information. Use the address provided to check whether the company really exists.
Reputable websites often use trust seals to build confidence. Unreliable websites use the same approach, but with fake seals. Therefore, even if a website displays a seal, you should still check the other criteria. A seal alone does not automatically mean a website is safe.
In addition to all these points, you should of course also consider the overall impression of the website. Are there spelling mistakes in posts or product information, or even grammatically incorrect sentences? Do the texts look professional, or are the sentences simply strung together?
If you come across a scam website during your online research and the points mentioned apply, don’t hesitate to report the website to the consumer advice centre. This also helps protect unsuspecting people from fraud.
Use our tips to protect yourself when shopping online. Of course, you can also apply this checklist to us and you will see that we are definitely a reputable website. Buy your digital vignette for your next trip from us now. Further information about tolls and the related vignettes can be found in our guide. You can also use our route planner to plan your trip more effectively and see the relevant toll products. If you have any questions, we are happy to help. Contact us via e-mail.
If you would like to learn more about scam websites in order to recognise the signs more easily, you can find the websites mentioned above here:
Verbraucherzentrale Baden-Württemberg (01.07.2025)
Allgäuer Zeitung (11.06.2025)
Tagesschau (20.05.2025)
BR24 (12.04.2025)