Italy: Toll Cashback for Construction Traffic Jams Starts Now
Toll refund in Italy possible since June 2026
Since June 1, 2026, the announced toll cashback system in Italy has officially come into force. Under certain conditions, motorists can have part of the paid motorway toll refunded if there are significant delays due to roadworks.
We have already reported extensively on the background to the new regulation, the planned changes, and the goals of the Italian traffic regulation authority. You can find more information in our article "Italy plans toll refund for traffic jams".
How travelers can apply for a refund
The refund can be requested via the official cashback portal of the Italian motorway operators. Travelers from abroad can also use the system.
To apply as an unregistered user, only a toll receipt and a valid email address are required. The receipt can be used about four hours after passing through. After submitting the application, users receive a code by email, which can be used to track the processing status of the refund online at any time.
Also usable for German holidaymakers
The use of the cashback portal is explicitly intended for foreign vehicle owners as well. Registration is only required if an electronic toll system such as Telepass is used, or if refunds are to be requested regularly.
However, anyone wishing to register needs an Italian tax number (Codice Fiscale) or an Italian VAT identification number for businesses. For a one-time application for a refund, however, registration is not necessary.
Toll system in Italy: How it works!
Regardless of the new cashback system, the existing toll system continues to apply in Italy. Unlike countries such as Austria or Switzerland, there is no vignette requirement. Instead, most motorways charge a distance-based toll, which depends on the distance traveled and the vehicle class.
In practice, this means that motorists take a ticket when entering the motorway and pay the fee when leaving it. In addition to the classic closed toll system, some routes also have flat-rate fees or modern free-flow systems, in which the license plate is automatically recorded and no stopping is required.
In Italy, additional costs may also arise, for example for certain tunnels, mountain pass roads, or access to city centers with restricted traffic zones. Good route preparation therefore helps to avoid unexpected fees. You can find more information on tolls in Italy in our guide.
The Europamaut team wishes you a pleasant journey!
With us, you regularly receive the most important news about toll and traffic regulations in Europe. If you are planning a trip to Italy, it's best to inform yourself in advance about the applicable toll regulations in Italy. Feel free to use our route planner for your trip planning. Our support team is also available around the clock for questions via email.
FAQ: Toll Cashback in Italy
Answers to the most frequently asked questions on this topic.
Who can apply for a toll refund in Italy?
The toll cashback system is available to both Italian and foreign drivers. German tourists can also apply for a refund, provided the requirements are met.
Since when has the new cashback system been in effect?
The regulation came into effect on June 1, 2026 and initially applies to highway sections that are managed by a single operator. From December 1, 2026, the system is set to be extended to routes with multiple operators as well.
How do I apply for the refund?
The refund can be applied for via the official cashback portal of the Italian motorway operators . Unregistered users only need their toll receipt and a valid email address for this.
Do I need to register for the cashback system?
No. For a one-time application, no registration is required. A registration is primarily intended for users of electronic toll systems such as Telepass or for frequent drivers.
Which documents are required for the application?
To apply as a non-registered user, you will need the toll receipt for the trip in question as well as an email address.
Can German tourists also use the toll cashback?
Yes. The system is expressly intended for travelers from abroad as well.
When can I submit the application?
The toll receipt can generally be used to submit the application about four hours after passing through.
How do I find out if my application is being processed?
After submitting the application, you will receive an individual code by email. With this, you can track the processing status of your refund online.
Is there a refund for every delay?
No. A refund is only granted under certain conditions. Whether a claim exists depends, among other things, on the duration of the delay and the specific conditions of the system. For more information, please see our latest news article on the implementation of the toll refund in Italy.
Do I need an Italian tax number as a German driver?
No, as long as you apply for the refund as a non-registered user. An Italian tax number (Codice Fiscale) is only required for registration.
