Italy: Toll Cashback for Construction Traffic Jams Starts Now
Toll refund in Italy possible since June 2026
Since June 1, 2026, the announced toll cashback system in Italy has officially come into force. Under certain conditions, drivers can have part of the paid motorway toll refunded if significant delays occur due to roadworks.
We have already reported in detail on the background to the new regulation, the planned changes, and the objectives of the Italian traffic regulation authority. Further information can be found in our article “Italy plans toll refund for traffic jams”.
How travelers can apply for a refund
The refund can be applied for via the official cashback portal of the Italian motorway operators. Travelers from abroad can also use the system.
To apply as an unregistered user, only a toll receipt and a valid email address are required. The receipt can be used about four hours after passing through. After submitting the application, users receive a code by email, which can be used to track the processing status of the refund online at any time.
Also usable for German holidaymakers
Use of the cashback portal is explicitly intended for foreign vehicle owners as well. Registration is only required if an electronic toll system such as Telepass is used, or if refunds are to be requested regularly.
However, anyone wishing to register needs an Italian tax number (Codice Fiscale) or an Italian VAT identification number for businesses. For a one-time application for a refund, however, registration is not necessary.
The toll system in Italy: How it works!
Regardless of the new cashback system, the existing toll system continues to apply in Italy. Unlike countries such as Austria or Switzerland, there is no vignette requirement. Instead, most motorways charge a distance-based toll, which depends on the distance driven and the vehicle class.
In practice, this means that drivers take a ticket when entering the motorway and pay the fee when leaving it. In addition to the classic closed toll system, some routes also have flat fees or modern free-flow systems, in which the license plate is automatically recorded and no stopping is required.
In addition, further costs may arise in Italy, for example for certain tunnels, mountain pass roads, or access to city centers with traffic-restricted zones. Good route preparation therefore helps to avoid unexpected fees. Further information on tolls in Italy can be found in our guide.
The Europamaut team wishes you a pleasant journey!
We regularly provide you with the most important news on toll and traffic regulations in Europe. If you are planning a trip to Italy, it’s best to inform yourself in advance about the applicable toll regulations in Italy. Feel free to use our route planner for your trip planning. In addition, our support team is available around the clock for questions via email.
